You can email us a digital file, send a digital file on CD, FTP the digital file to our site (email us for instructions), or mail us original photos, negatives, or artwork.
Yes, we have tile for use anywhere in your home. Some of our tiles are better suited for certain locations so please let us know what you have in mind and we can better assist you in choosing the right tile.
Yes, our dye sublimation tiles can be used outdoors however we do suggest they are not placed in direct sunlight because there will be UV fade after time. Our fired ceramic tiles are suitable for any outdoor installation including direct sunlight. Fired tile is guaranteed for the life of the tile against the image scratching off of the tile or fading. Your fired tile will not fade regardless of installation location.
No, your dye sublimation tiles should not fade if placed in the home out of direct sunlight. Your fired ceramic tiles will not fade.
No, we can make your tile mural any size you wish. The only factor that can limit your project is the size and quality of your artwork or photo. We have a graphic artist on staff who would be more than happy to discuss mural sizing and the best way to get a quality mural.
We can usually process and ship your dye sublimation mural within 10 days. Total production time may be longer on large murals or specialty items. For fired tile murals we will give you an estimated date of completion with your price quote.
The tiles must be in the same condition as when shipped from our warehouse. Custom murals are not returnable.
We will replace any tile damaged during shipping. If a tile is broken during installation we can reproduce that individual tile for you at our regular price.
Although the imaged glass tiles have a white backing, we recommend white or light-colored adhesive to insure vivid, uniform color for the image. To avoid uneveness, apply the thinset with a 1/4” notched trowel. This will give the thinset an even height across your surface. You will also want to use spacers between the tiles to keep the grout joints even—we recommend at least 1/8”.
Apply the adhessive to the wall or floor per manufacturers’ recommendations. Then, a thin coat of the same adhesive is applied to the back of the tile covering it completely, making sure that the bond is even across the entire tile.